Hi Smart Bro,
I’m not even sure this will even get to you, but I’ll try all the same. My family’s been subscribing to your broadband service since 2006. The first few years were great, fast, if not obscenely fast connections, no data caps (that I know of), no supplementary programs to install other than the ones built into the OS (and in our house, that’s Win7 and WinVista).
But all of that changed, when the Fire Nation attacked.
And me without an army of equalists.